Paicore Privacy Policy

Last Updated: June 16, 2023

Paicore is committed to protecting and respecting your privacy. This privacy and cookie policy will detail what information we collect and what we use it for.

Paicore targets compliance with all applicable laws and regulations. we take your privacy seriously and will only use your personal information to administer your account, provide legitimate interests, and provide the products and services you have requested from us.

Information We Collect

Name
Contact Data
Registration Data- We ask you to provide certain information when you are registering your account.
Mobile phone number
Email address
Credit Card or Payment Information
IP address and location
Usage of Products and Services
User Preferences
Profile Name
Country
Company Affiliation

Usage
Category	Description
User Data	Personal data that we need to create your Paicore account and enables you to use the Paicore Service. The type of data collected depends on the type of Service Option you have, how you create your account, the country you are in, and if you use third-party services to sign in. This may include your: profile name email address phone number date of birth street address country We receive some of this data from you e.g. from the sign up form or account page. We also collect some of this data from your device e.g. country. For more information about how we collect country, see “Your general (non-precise) location”.
Street Address Data	We may ask for your street address for the following reasons: to check eligibility for a Service Option for tax administration to deliver physical goods or gifts requested by you In some cases, we may use a third-party mapping application (such as Google Maps) to help you verify your address.
Using a product or website	Paicore may collect information from visitors to our website in order to help us understand website usage patterns, provide a better product, comply with legal obligations, prevent fraud, better communicate with you, provide essential services with the product, and provide better customer service. Information collected in this manner is provided automatically by your system and the systems that you use to connect to our website. For example, we may keep track of what time people visit our website, how long they stay on the website, and what sections they visit.
Downloading Products	If you decide to purchase or download any of our products, we may collect information from you. Paicore collects information on users who download our product or create cloud accounts for the purposes of tracking subscription terms and providing support and updated product lines.
Cloud Products
Market Research	We may collect data such as your full name, phone number, email address, IP address, company name, location, support tickets, registered users, and billing and shipping address; we may also collect market research data such as usage patterns and where you register your account.
Shared With Third Parties
Billing	If you choose to purchase a product from us, our third-party payment processor will collect your payment information.
Use of CRM System	Any and all information may be shared with a third-party affiliate and entered a CRM system.
Additional Data You May Choose To Give Us
Payment and Purchase Data	If you make any purchases from Paicore (including a paid Service Option) or sign up for a trial, we will need to process your payment data. The exact personal data collected will vary depending on the payment method, but will include information such as: name date of birth credit or debit card type, expiration date, and certain digits of your card number Note: For security, we never store your full card number ZIP/postal code mobile phone number details of your purchase and payment history.
Contests, Surveys, and Sweepstakes Data	When you complete any forms, respond to a survey or questionnaire, or take part in a contest or sweepstake, we collect the personal data you provide.

Information You Choose to Provide to Us

We may ask you to provide personal information when:

You use the website to download articles, data sheets or eBooks.
You request a free trial or demo.
You refer a friend to us.
You connect with us directly via phone calls or video conferencing platforms.
We or Client Account Administrators grant you access to the application.
You or Client Account Administrators upload or enter personal information into the application.
You participate in a marketing/sales promotion.
You attend trade events and other industry networking events.
You register or attend a webinar or other event.
You participate in programs we may offer from time to time.
You participate in chats.
You pay for our services.

If you choose to provide us with a third-party's personal information (the person's name, email and company) when taking part in our referral program, you represent that you have the third-party's permission to do so.

We collect personal information that may include first and last name, business email address, phone number and/or company name.

As an end user of the application, we collect your name, business email address and any comments you make in the application.

In addition, we may collect data uploaded by you, your employer or other users of the application that may be required to use Paicore services. We expect all users to follow their organization's privacy policy and any applicable regulatory requirements when uploading, accessing and using personal information into our application. The data uploaded may include personal information like:

Employee names, email addresses and contractual agreements
Vendor names, email addresses, contractual agreements or other personal data necessary for Paicore services
Customer names and email addresses used to provide services within Paicore's platform

As a job applicant, we may also collect your resume and cover letter.

Information We Collect Automatically

We collect information about your visits to the website and the application when you land on any of our web pages through cookies and similar tracking technology.

Purposes and Use of Personal Information

Your personal information will be used specifically to facilitate communication, provide maintenance and support services, process orders, process registrations or inquiries, make improvements to our product, resolve disputes, collect fees, troubleshoot problems, carry out any activity relating to the use or support of the product, comply with legal obligations, prevent fraud, or submit notices. Further, if you are providing any data that you do not own, you hereby state and confirm that you have the express written consent of the persons whose personal information you will provide.

We may use this information to respond to an email or other inquiry or request, help improve our website and our services, customize your experience at our website, or send updates or notices about our organization and the products we offer that we think may be of interest to you. We may also combine this information with other generally or publicly available information to help us identify visitors' preferences or interests.

We collect your email address if you communicate with us by email, as well as other information that you might supply voluntarily, such as survey information.

our purpose for processing your personal data
our legal justifications (each called a “legal basis”) under data protection law, for each purpose
categories of personal data which we use for each purpose (see more about these categories in Section 3 ‘Personal data we collect about you)

Here is a general explanation of each “legal basis” to help you understand the table:

Performance of a Contract: When it's necessary for Paicore (or a third party) to process your personal data to:
- comply with obligations under a contract with you, e.g. Paicore's obligations under the Terms of Use to provide the Paicore Service to you
- or verify information before a new contract with you begins.
Legitimate Interest: When Paicore (or a third party) has an interest in using your personal data in a certain way, which is necessary and justified considering any possible risks to you and other Paicore users. For example, using your Usage Data to improve the Paicore Service for all users. Contact us if you want to understand a specific justification.
Consent: When Paicore asks you to actively indicate your agreement to Paicore's use of your personal data for a certain purpose(s).
Compliance with Legal Obligations: When Paicore must process your personal data to comply with a law.

Purpose for processing your data	Legal basis that permits the purpose	Categories of personal data used for the purpose
To provide the personalized Paicore Service.	Performance of a Contract Legitimate Interest Consent	User Data Usage Data Payment and Purchase Data Street Address Data Voice Data
To understand, diagnose, troubleshoot, and fix issues with the Paicore product or service	Performance of a Contract Legitimate Interest	User Data Usage Data
To evaluate and develop new features, technologies, and improvements to the Paicore product or service	Legitimate Interest Consent	User Data Usage Data Voice Data
For marketing, promotion, and advertising purposes.	Legitimate Interest Consent	User Data Usage Data Contests, Surveys and Sweepstakes Data
To comply with legal obligations and law enforcement requests.	Compliance with legal obligations Legitimate interest	User Data Usage Data Payment and Purchase Data Street Address Data Voice Data Contests, Surveys and Sweepstakes Data
To: fulfill contractual obligations with third parties, for example, our agreements with owners of content on the Paicore Service and take appropriate action with reports of intellectual property infringement and inappropriate content.	Legitimate interest	User Data Usage Data Payment and Purchase Data
To establish, exercise, or defend legal claims.	Legitimate interest	User Data Usage Data Payment and Purchase Data Street Address Data Contests, Surveys and Sweepstakes Data
To conduct business planning, reporting, and forecasting.	Legitimate Interest	User Data Usage Data Payment and Purchase Data
To process your payment.	Performance of a Contract Compliance with legal obligations	User Data Payment and Purchase Data
To detect and prevent fraud, including fraudulent payments and fraudulent use of the Paicore Service.	Performance of a Contract Compliance with legal obligations Legitimate Interest	User Data Usage Data Payment and Purchase Data Street Address Data
To conduct research, contests, surveys, and sweepstakes.	Performance of a Contract Legitimate Interest Consent	User Data Usage Data Contests, Surveys and Sweepstakes Data
To provide the personalized Paicore Service.	Performance of a Contract Legitimate Interest Consent	User Data Usage Data Payment and Purchase Data Street Address Data Voice Data

Cookie Policy

We use cookies on our Website to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve the Website.

What are Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of websites. Cookies are sent to your browser from a website and stored on your device. Cookies can be “persistent” or “session” cookies.

We use persistent cookies and session cookies.

Persistent Cookies

A persistent cookie is stored on a user's device in between browser sessions which allows the preferences or actions of a user across the Website (or in some cases across different websites) to be remembered. We use persistent cookies to save your login information for future logins to the Website.

Session Cookies

A session cookie allows the Website to link your actions during a browser session. We use session cookies to enable certain features of the Website, to better understand how you interact with the Website and to monitor aggregate usage by users and web traffic routing on the Website. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Website or close your browser.

You can set up your browser options, to stop your computer accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use the whole of the Website.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit https://www.aboutcookies.org/ or https://www.allaboutcookies.org/. To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

Do not track

We do not support Do Not Track (“DNT”).

Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the “Preferences” or “Settings” page of your web browser.

Minors Under Age 16

Our application and services are intended for business use, and we do not expect them to be of any interest to minors. We do not intentionally collect any personal information of consumers below the age of 16. We do not sell the personal information of California consumers.

Protection of Personal Data

We adopts and implements technical and administrative security measures for the protection of your personal data, pursuant to strict policies and internal control standards concerning the managing, processing, and safeguarding of personal data. We encrypt your data both in transit and at rest.

Security Policy

Paicore has appropriate measures in place to help ensure that our users' data is protected against unauthorized access or use, alteration, unlawful or accidental destruction, and accidental loss. Although we make reasonable efforts to protect your Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that thieves could find a way to thwart our security systems.

Data Integrity and Security

We use industry standards to keep any information you provide secure. All Company employees must abide by the Company's Privacy Policy. Only authorized employees are permitted to have access to personally identifiable data about website visitors, and that access is limited to what is reasonably needed to perform an employee's responsibilities, such as providing updates, notices, or customer service. Employees who violate our Privacy Policy are subject to disciplinary action, up to and including termination.

Procedures for Access, Rectification, Cancellation, and Opposition Regarding Your Personal Data and for the Revocation of Consent

You will be entitled to exercise at any time your rights to access, rectify, and cancel your personal data and, where appropriate, to oppose the processing of such or revoke the consent granted to us for such purposes through the Company's established procedures, unless such an action would be unlawful. To find out more about the procedures for access, rectification, cancellation, and opposition regarding your personal data, along with their requirements and terms, please contact us.

Sensitive Data Policy

It is our policy not to request any information that, pursuant to law, falls within the definition of sensitive data, such as the following: religion, sexual orientation, and political persuasion, among others, except when you deem it important to reveal such data for a legitimate interest.

Retention of Personal Information

Retention

We keep your personal data only as long as necessary to provide you with the Paicore service or product and for Paicore's legitimate and essential business purposes, such as:

maintaining the performance of the Paicore Service
making data-driven business decisions about new features and offerings
complying with our legal obligations
resolving disputes

Deletion

If you close or request that we close your account, we will delete or anonymize your personal data, so it no longer identifies you, unless we're required to keep something, or we still need to use it for a legally justifiable reason.

Here are some examples of situations where we're legally allowed or required to keep some of your personal data:

if there is an unresolved issue relating to your account, such as an outstanding credit or unresolved claim or dispute
for our legal, tax, audit, and accounting obligations
for our legitimate business interests such as fraud prevention or to maintain security.
The data is connected to a corporation that has a legitimate legal business interest

Subject to Change

This Privacy Policy is subject to change at any time by the updating of this page. Periodically, you should return and review this Privacy Policy